Privacy Policy | BIENESTAR LTD | amar81.co.uk
BIENESTAR LTD
Last updated: April 2026
This Privacy Policy explains how BIENESTAR LTD collects, uses and protects your personal data when you use amar81.co.uk. For information specifically about the cookies we use, please see our Cookie Policy.
Who we are
We are BIENESTAR LTD, a company registered in England and Wales (Company number 16844521). Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Emails: officialbienestar@protonmail.com | info@amar81.co.uk Our website is: https://amar81.co.uk
We are the data controller for personal data processed through this site and our business activities as the UK exclusive importer and distributor of premium food supplements.
What personal data we collect
- From you directly: name, email, postal address, phone, payment/order details (when registering, purchasing, or contacting us).
- Automatically: IP address, browser/user agent, device info, website usage (via cookies – see Cookies section below).
- If you comment on the site: name, email, website, comment content (plus IP/user agent for spam detection).
- Technical/media: If you upload images/media, avoid including embedded location data (EXIF GPS); visitors could extract it.
We do not collect special category/sensitive data (e.g., health, race, religion) unless you voluntarily provide it (which we do not require for our services).
How we use your data (purposes and lawful bases under UK GDPR)
| Purpose | Data types | Lawful basis |
|---|---|---|
| Registering/managing accounts, processing/delivering orders & payments | Identity, contact, financial/transaction | Contract (Art. 6(1)(b)) + legitimate interests (e.g., debt recovery) |
| Customer service, relationship management, order updates | Identity, contact, preferences | Contract + legal obligation + legitimate interests (accurate records) |
| Sending marketing (e.g., product promotions, newsletters) | Contact, preferences | Consent (opt-in) or legitimate interests/soft opt-in (for existing customers under PECR) |
| Website functionality, security, fraud prevention, spam detection | Technical, IP, usage, comments | Legitimate interests |
| Legal/tax compliance, disputes | All relevant | Legal obligation |
Cookies and similar technologies
We use only strictly necessary cookies on amar81.co.uk. These cookies are essential for the website to function properly (for example, to remember your actions as you move around the site, keep the site secure, or enable basic functionality such as login or cart features where applicable).
We do not use any non-essential cookies, such as analytics, performance, advertising, or targeting cookies. We also do not use any third-party cookies.
Because we only use strictly necessary cookies, no cookie consent banner is required. For full details about the cookies we use, please see our Cookie Policy.
Embedded content & third-party features
Pages may include embedded content (e.g., videos, maps, social feeds) from other sites. These behave as if you visited them directly and may collect data/use cookies/track interaction (especially if logged in there).
Who we share your data with We do not sell your data. Sharing includes:
- Payment/shipping providers
- Professional services (accountants, IT support)
- Spam detection/Gravatar (for comments: anonymized email hash to check Gravatar; see https://automattic.com/privacy/)
- Authorities if legally required
- For password resets: your IP in the email
Some recipients may be outside the UK/EEA; we use UK-approved safeguards (e.g., adequacy decisions or International Data Transfer Agreement).
How long we retain your data
- Transaction/payment/order data: up to 7 years (legal/tax requirements)
- Account/marketing data: until opt-out or typically 2–3 years inactivity
- Comments & metadata: indefinitely (to recognize/approve follow-ups)
- Registered user profiles: until deleted by you or us (you can edit/delete except username)
- Technical logs/cookies: shorter periods (e.g., 6–24 months)
We delete or anonymise data when no longer needed.
Your rights under UK GDPR
You have rights to: access, rectify, erase, restrict processing, portability, object (e.g., to marketing or legitimate interests), and not be subject to automated decisions (we do not use profiling with legal effects). To exercise your rights: email officialbienestar@protonmail.com or info@amar81.co.uk. We respond within 1 month (free unless excessive). You can complain to the ICO: https://ico.org.uk/make-a-complaint or 0303 123 1113.
Security & breaches We use appropriate technical and organisational measures to protect your data. Reportable breaches will be notified to the ICO within 72 hours and to you if there is a high risk.
Changes to this policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact us Email: officialbienestar@protonmail.com | info@amar81.co.uk Post: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Consent By submitting data (e.g., order, registration, comment), you consent where applicable. You can withdraw your consent at any time (this does not affect the lawfulness of processing carried out before withdrawal).
BIENESTAR LTD., Company number: 16844521, Registered in England and Wales, Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, Email: info@amar81.co.uk or officialbienestar@protonmail.com